Privacy Policy

Last updated: October 26, 2026

This Privacy Policy explains how TAG TRANS INC (“TAG Trans,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit tagtrans.net, apply to drive with us, work with us as a customer, or receive text messages (SMS) from us.

1. Information We Collect

Contact information: name, mobile phone number, email address, and mailing address.
Driver and applicant information: information you provide when applying or onboarding, such as CDL details, employment history, and information needed to meet U.S. Department of Transportation (DOT) and FMCSA requirements.
Customer and shipment information: contact details and load or shipment details needed to provide transportation services.
SMS information: your mobile number, your SMS opt-in consent (including the date, time, and method of consent), and your messaging preferences.
Website information: basic technical data such as IP address, browser type, and pages visited.

2. How We Use Information

To review job applications and recruit, onboard, and communicate with drivers.
To send dispatch, load, safety, and compliance communications.
To provide load and shipment status updates to customers.
To respond to questions and provide support.
To meet legal, regulatory, and safety obligations.
To operate, secure, and improve our website and services.

3. SMS / Text Messaging

If you opt in to receive text messages from TAG Trans, we use your mobile number only to send the messages you agreed to receive, as described in our SMS Terms. Consent to receive text messages is never a condition of applying for a job, being hired, or purchasing any service. You can opt out at any time by replying STOP, or reply HELP for help. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information and SMS opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. All the categories of sharing described below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell personal information. We share information only as needed to run our business, for example:

With service providers that help us operate (such as our phone and messaging provider, hosting, and recruiting or safety systems), who may use it only to provide services to us. This does not include sharing SMS opt-in data or consent for their own purposes.
With shippers, brokers, and receivers as needed to complete a load.
With government agencies, or when required by law, regulation, subpoena, or to protect safety and rights.
In connection with a merger, acquisition, or sale of business assets.

5. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. We keep information only as long as needed for the purposes above or as required by law (including DOT record-keeping rules).

6. Your Choices

Reply STOP to any text message to stop receiving texts.
Contact us to access, correct, or request deletion of your personal information, subject to legal requirements.

7. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

9. Contact Us

TAG TRANS INC
7502 Farmingdale Dr Apt 303, Darien, IL 60561
Email: info@tagtrans.net
Phone: (630) 338-0112